CMS Training - Managing Conflict and Personal Safety

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Helping to make the workplace safer

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CMS Training is one of the UK’s leading conflict management consultants, providing solutions for work-related violence issues for business, voluntary organisations, educational establishments and the public services.

Our website provides information for employers and managers concerned about the effect of workplace aggression on employees and it's long term consequences for the organisation.

Finding Conflict Solutions

CMS have extensive experience of helping businesses and organisations find effective solutions for conflict management. Our site contains information on the services we provide.  However, no organisation is the same and all of our training will be tailored to meet the needs of the client.  CMS can provide:

  • Consultancy services for policy review and development
  • Risk assessment and training needs analysis for work related violence
  • Training design and delivery

Working Together for Safer Schools

Our programme of training in Challenging Behaviour, Physical Intervention & the Law is now being expanded across other regions in the UK.  Delivered very successfully in London and the home counties, the programme has received tremendous reviews and high feedback ratings from schools staff that have attended. With modules designed for both Primary Schools (key stage 1-2) and Secondary Schools (key stages 3 and above), the training provides staff with the knowledge and skills to cope with challenging pupil behaviour and reduce the need for physical interventions. Where any physical intervention is considered, staff gain a comprehensive understanding of when this may be appropriate and learn what physical intervention techniques can be safely and lawfully used. The training has been delivered to Head Teachers, Department Heads, Teachers, Teaching Assistants, and many other Ancillary & Support Staff. CMS have adopted the code of practice of the British Institute of Learning Disabilities (BILD).

Education Business Partnerships

Our planning for positive behaviour courses are now being offered to Education Business Partnerships (EBP's) across the UK.  The course develops the skills of staff delivering the objectives of the EBP programme into secondary schools and focuses on strategies that address the challenge of fully engaging pupils in the workshop sessions.

Diversity Courses Delivered Across the UK

CMS have delivered a wide ranging programme of Diversity & Equal Opportuinities awareness courses at centres across the UK. The courses have involved staff at all levels within the client organisations and were extremely well received by staff who attended. The courses lasted one day and explored issues of Race, Ethicity, Gender, Sexual Orientation and Disabilities. Delegates covered the law, attitudes to equality, prejudice and stereotyping before looking at issues of cross-cultural knowledge and communication.